Introduction

At MoonwalkAI ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI video generation platform and related services.

Information We Collect

Information You Provide

Account information (email address, username, password)
Profile information and preferences
Content inputs (text prompts, creative briefs)
Payment information (processed through secure third-party providers)
Communication with our support team

Information Automatically Collected

Usage data and analytics
Device information and browser type
IP address and location data
Cookies and similar tracking technologies
Performance metrics and error logs

How We Use Your Information

We use the information we collect for the following purposes:

Providing and improving our AI video generation services
Processing your content creation requests
Personalizing your experience and recommendations
Managing your account and subscription
Communicating with you about updates and features
Ensuring platform security and preventing fraud
Analyzing usage patterns to improve our services
Complying with legal obligations

AI and Content Processing

Your creative inputs and generated content are processed using our AI systems to provide you with personalized video generation services. We want to be transparent about how this works:

Your prompts and inputs are used to generate your requested content
We may analyze usage patterns to improve our AI models (in aggregated, anonymized form)
Your generated content remains yours - we don't use it for training without explicit consent
We implement security measures to protect your data during processing

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With service providers who assist in operating our platform
When required by law or legal process
To protect our rights, property, or safety
In connection with a business transfer or acquisition
With your explicit consent

Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the following rights regarding your personal information:

Access and review your personal information
Correct inaccurate or incomplete information
Delete your account and associated data
Opt out of marketing communications
Request data portability
Object to certain processing activities

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and personalize content. You can control cookie settings through your browser preferences, though some features may not function properly if cookies are disabled.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes your acceptance of the new Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@moonwalkai.online